Dr. Andrew Mah & Associates at 306 King Street West in Oshawa, Ontario

Reviews about Dr. Andrew Mah & Associates

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  I arrived on time for my appointment, and waited for 45 minutes without seating available until they were ready. They put me through a series of tests which I can only suppose were related to a small cyst on my lower eye lid (I don't know why testing my ability to focus has anything to do with that, but why not spend another 10 minutes of my time). I was seated in Dr. Jason K. Dorfman's office and he proceeded to make notes without eye contact and say "I'll be with you in a moment" three or four times. Finally, he asked how he could help me and I mentioned that I had a cyst... He replied "what do you mean a cyst be more specific, is it on your foot?"... I said "If I had a cyst on my foot then why would I be seeing an eye doctor?" For all his education, I guessed they skipped the customer experience content. A point came up where he said I have a condition where my eyes have difficulty clearing the tear ducts and I'd have to struggle with this for the rest of my life. I asked if it could be environmental (air quality etc.) and he said "of course not, like all things it's genetic." Okay, great so then they wanted to sell me cream, glasses etc etc... It was time to get out of there. Since then, I stopped using a certain type of facial moisturizer and my eyes have cleared up, cyst is gone and no redness under the lid. QED. You make your own choice but I'll never step foot in there again.
  by Darren Mark

  February 23, 2017

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About Dr. Andrew Mah & Associates in Oshawa